Keeping customer information secure is a top priority for all of us at Classic Stables & Complex's. We hope this page helps you understand how we handle any personal information we collect.
General
Classic Stables & Complex's ABN 15 895 129 921 complies with the requirements of the Privacy Act 1988 and the Privacy Amendment (Private Sector) Act 2000.
We collect certain personal information from you such as your name, contact details and your credit card details if provided. This information is required for us to provide our services to you. Note that full credit card details are only held until each credit transaction is complete.
We may also collect other personal information that you provide to us for Newsletters or Promotions. We use this information to improve our services and products. The details kept are strictly confidential.
We will remove your name from such lists if you ask us to do so. We always take reasonable steps to ensure your personal information is kept confidential, secure, and protected from unauthorised access or use.
Access to Personal Information
In accordance with the Privacy Act, you can access your personal information held by us, and advise us if you believe it is inaccurate, incomplete, or out of date.
You can request access to the personal information that we hold by E-mailing us, or contacting us directly.
Complaints
If you consider that your privacy has been breached, please contact us as soon as possible. If you consider that we have not resolved the issue you may refer the matter to the Privacy Commissioner's Office.
Other
We also may collect non-personally identifiable aggregate information to improve our performance, services and products. This may include visited domain names and web pages and the type of browser software being used. We collect this information in such a way that it cannot be linked back to any individual.
We may collect, use, store and disclose personal information about you for the following two purposes:
1. Credit Reporting Agencies
We may obtain information about your credit worthiness from reporting agencies to assess any application for credit trading. We may disclose personal information about you to credit reporting agencies in line with our debt collection policies and procedures. We may disclose personal information about you to authorised agencies such as our Solicitors, when required for legal proceedings; the police in investigating criminal or fraudulent transactions or as permitted by the Privacy Act for similar dealings.
2. Marketing Lists
We may use personal information for our own marketing purposes. This includes marketing lists, for sending offers to you of our products and services, via E-mail, post, or telephone. No information will be disclosed to any third party! We will remove your name from such marketing lists if you ask us to do so.
Company Service Providers
We may transfer personal information for the primary purposes of carrying out our business services and transactions to our service providers;
- and external mail outsourcing agents to handle our bulk postal requirements;
- and our bank, merchant or financial agencies to process your account payments.
Sale of Business
If we sell all or part of our business, we will need to disclose your personal information to the buyer so that the buyer can continue to provide services to you.
Call Monitoring
We do not perform any call monitoring.
Quality of Information
It is your responsibility to ensure that your personal information is up to date by notifying us of any changes to the details we hold about you. We will take all reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date. We may request you to verify certain personal information for any account enquiry. We request that you check your details in any of our communications to you.
If you still have any questions, please contact us !